Everything you want to know about RentProov
For businesses
What exactly is RentProov?
RentProov is a vehicle inspection platform. Rental companies, fleets, dealers and mobility operators use it to capture and compare vehicle condition, as a dashboard, an API or an embedded SDK. Individual renters can also use it on their own, outside of any business relationship.
Do I need dedicated hardware to use RentProov?
No. RentProov runs on any smartphone or tablet. There is no scanning hardware to install at your locations.
Does the AI in RentProov decide who is at fault, or approve claims automatically?
No. The AI checks image quality, recognizes vehicle zones and flags possible changes between inspections for a person to review. It doesn't make liability decisions or approve claims on its own.
Can I use RentProov through an API or SDK?
Yes. Everything available in the RentProov dashboard is also available through the API, so you can use it as a full SaaS platform, embed it via SDK, or build against the API directly.
Is RentProov only useful for rental companies?
No. Fleets, dealers and mobility or car-sharing operators use the same platform for driver handover, vehicle intake and condition monitoring.
What's the difference between staff inspection and customer self-inspection?
In a staff inspection, an employee captures the vehicle condition during handover. In a self-inspection, the customer completes a guided inspection through a branded link, without staff involvement.
Will RentProov replace our existing inspection process?
Not necessarily. RentProov can run alongside your current process and gradually take over the parts that benefit most from a consistent, guided capture flow.
How do I get access to a pilot or the API?
We're currently onboarding a small number of launch partners. Get in touch through our business page and we'll talk through what a pilot could look like for you.
For individual renters
Is RentProov independent from the rental company?
Yes. When you use RentProov as an individual renter, it doesn't work for the rental company or decide who is right in a dispute. It records what you capture, unchanged.
Does RentProov prevent me from having to pay for damage?
No. RentProov doesn't determine who is liable. The report helps you show the condition the vehicle was in when you picked it up and when you returned it.
Can images be edited afterwards?
No. RentProov keeps the original images exactly as they were captured, so your record stays reliable when it matters.
How are the time and location recorded?
For every inspection, RentProov automatically records when and where the images were taken, together with the vehicle details.
Who has access to my images and data?
By default, only you have access to your inspections. We only collect what's needed to support your record, and we don't share it with third parties without you being in control of that.
How long do you keep my images?
We keep your images and report for as long as is reasonably necessary to support you in case of a damage claim. We'll publish exact retention periods once this is live for consumers.
Does RentProov work abroad?
Yes. RentProov is built for exactly the moment you're standing in a parking lot abroad, under time pressure, needing to do a quick and complete inspection.
Do I still need to take my own photos, or does the app guide me?
RentProov guides you around every side and key part of the vehicle and checks whether the images are clear and complete, so you don't discover afterward that you missed something.
Represent a rental company, fleet or dealer group? Visit our business page to explore a pilot partnership.